C A T A L O G S
Experience and passion for textiles - Twils has over 20 years’ experience in upholstered beds, accessories and bed linen and has always been passionate about design and trends, following their evolution over the years. This well-established business also produces its own original lifestyle collection, closely following and often anticipating evolving trends.
Four hearts, one company - Twils is the acronym of the initials of Tiziano, Wilma, Luisella and Simone Carnieletto, four siblings united by their enthusiasm, expertise and creativity. The brand personifies the personal commitment of this family of entrepreneurs who have a reputation for researching and developing state-of-the-art aesthetic and functional solutions. From design to values - We want to do more than just provide solutions for your practical needs, we want to give shape to your dreams. So you can experience shapes and colours and we can personalise spaces, make wishes come true but also provide the answers to everyday needs, with complete, comprehensive and flexible solutions. Twils: beds and everything around them.
Twils, satisfaction guaranteed - There is a spontaneous cause/effect rapport between the undeniable quality of Twils products and consequent customer satisfaction. We have always believed that consumers are more informed than is thought, and are able to appreciate both the aesthetic value of a product (that is often the first reason for a given choice) and its invisible qualities, the things that make it reliable: its intrinsic value. We share the increasingly popular orientation towards a “short supply chain”, privileging recyclable natural raw materials. The concepts of uniqueness and exclusivity of products made in Italy are deeply rooted in our minds; we have always created top quality textiles, all hand sewn, without exception. With a range that includes over 300 configurations, over 400 upholstery textiles, more than 200 variants of bed linen and over 200 types of accessories, customizing the product to cater for the individual needs of customers becomes a stimulating creative game.
Details make perfection and perfection is not a detail - The TWILS production process preserves intact all the characteristics of craft work, or rather of “sartorial skill”, according to our favourite definition. The evolution of each single order is based on an efficient computerised database in real time, but the making of each component is entraste to the manual skills and experience of our workers. Adopting the principles of “lean production” we carefully avoid investing resources of whatever nature if they are not aimed at creating value for the customer. Lean manufacturing considerably increases attention on each individual step in the production cycle, eliminating waste and possible defects. This is a dynamic view of productivity, which reduces inventory to the essential and eliminates the “grey areas” that cause most quality problems.
Certified quality - Twils adopts the principles of lean manufacturing, investing resources only when their objective is to create value for its customers. The world of beds also pays great attention to accessories: bed bases, mattresses, bed linen, all of which are created and selected by Twils to guarantee top quality and an excellent night’s sleep for our customers.
The company is ISO 9001 / UNI EN ISO 9001:2008 certified (certificate number IT15/0312).
Quality Policy Statement.
The prime aim of the company TWILS S.r.l. is to achieve in the near future full satisfaction of all those who, either directly or indirectly, play a part in the established cycle of activity (Clients - Employees - Suppliers). The company believes that only through top Quality in both services and products can a leading market position be achieved. TWILS S.r.l. has therefore based its Quality Management System (QMS) on the following essential requirements: Direct, continuous and permanent commitment by General Management in managing the QMS. Direct and permanent cooperation by all personnel at all levels to reach the objective (Quality in both services and product). Customer relations based on maximum cooperation, always and in any case trying to effectively assess all the requests so as to give quick and appropriate answers and solutions for the issues raised. Supplier relations developed to create a sense of cooperation to improve the quality of the purchased product and services. Continual and constant improvement of the Catalogues, Price Lists and Fabric Samples with a view to providing a constantly up-to-date and user-friendly sales aid to the Client. Improvement of the product and its production process in all stages, keeping all the internal and external non-conformities under constant control so as to implement the necessary corrective actions. Aware of the important role played by human resources, special attention has been paid to the training and development of all personnel. The QMS of TWILS S.r.l. is compliant with the requirements of the standard UNI EN ISO 9001:15. The General Management has made a constant effort to ensure that this standard is known and applied throughout the company.